Shipping & Delivery Policy

1. Production & Dispatch Timeline

All our doors, frames, and furniture are custom manufactured or sized according to your order specs.

• Standard Flush & Laminate Doors: Dispatched within 7 to 10 business days.
• Premium Solid Teakwood & Carved Doors: Dispatched within 12 to 18 business days (due to kiln-seasoning, carving, and polish processes).
• Custom Furniture: Dispatched within 15 to 22 business days.

Note: Delivery timelines may vary slightly during festive seasons, public holidays, or extreme weather conditions.

2. Packaging Standards

To prevent scratches, dents, and moisture absorption during transit, we pack each item using high-grade protective materials:

• Heavy-duty corner guard protectors to prevent edge damage.
• Multi-layer bubble wrap and foam sheets.
• Corrugated sheet wrapping with stretch film sealing.
• For high-value carved doors and bulk furniture orders, we use custom wooden crate packaging.

3. Delivery Coverage & Charges

We deliver to all cities, towns, and construction sites across Gujarat (including Botad, Bhavnagar, Ahmedabad, Rajkot, Surat, Vadodara, Jamnagar, Gandhinagar, and rural areas).

Shipping/Freight Charges: Freight costs are calculated based on order volume, weight, and distance from our Botad manufacturing unit. Freight is payable either as "TO-PAY" directly to the transport driver upon delivery, or included in your final invoice as pre-arranged.

4. Transit Damage & Inspection

We highly recommend inspecting your doors/furniture immediately upon arrival, prior to signing the delivery receipt and unloading:

• Verify the quantity and check for any visible structural damage.
• In case of any damage during transit, take clear photos/videos immediately and note the damage on the transport consignment note (LR copy).
• Contact our customer support team within 24 hours of delivery.

5. Self-Pickup Option

Customers or their hired transporters are welcome to pick up their orders directly from our factory unit at Salanpur Road, Botad, Gujarat. Please coordinate with our sales team 24 hours prior to pickup to ensure all items are packed and ready.